Widdy is a customized AI agent solution that consolidates and transforms dispersed technical and operational data within the enterprise into structured assets, while automating repetitive tasks such as customer support. It provides accurate, context-aware answers based on internal resources including manuals, system data, and inquiry histories, and enhances communication across sites and customers through multilingual support and flexible system integration.

By applying Retrieval-Augmented Generation (RAG) and multimodal understanding technologies, Widdy can analyze both structured and unstructured data, turning accumulated corporate knowledge into a form that can be accessed and utilized in real time. It streamlines repetitive, manpower-dependent tasks across areas such as customer support, technical response, and internal knowledge management, improving responsiveness and overall service quality within the organization.